At Welcome Energy, we offer full and transparent services for our residents


Have you recently moved into or moved out of a property? Do you have tenants moving in or out?


Access credit billing, pay as you go or direct debit payment options.


Got a question about your account, your bill, metering equipment, tariff or payments? Then please check the resident FAQs.



Our offices will be closed for the Bank Holiday (Monday 29 August 2022).
If you have a query, please contact us from Tuesday 30 August onwards, and we
will be happy to deal with your query then.
energy efficiency