Need help with your Payments?

Welcome Energy have multiple payment options available whether you are a Credit Billing customer or a Pay As You Go customer. Below you will find handy links specific to your needs.

Login or register to access and manage your credit billing account and receive correspondence or to make single payments.
Top-Up online or over the phone 24 hours a day, view receipts and get help.
Set-up Direct debits online or contact us to make changes. Welcome Energy offer Credit Billing customers two types of Direct Debit which are quick and easy to setup online.



Our offices will be closed for the Bank Holiday (Monday 29 August 2022).
If you have a query, please contact us from Tuesday 30 August onwards, and we
will be happy to deal with your query then.
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